LTSS Service Coordinator - Case Manager (Region C: Pasco/Pinellas)
Core
Conduct face-to-face assessments and coordinate long-term services and supports (LTSS) for individuals with chronic illnesses, disabilities, or behavioral health needs, developing Person Centered Support Plans and managing physical and behavioral health care.
Role type
Senior IC case manager (LTSS)
Builds
Integrated care plans and support networks for members with complex health needs
Domain
Healthcare / Long-term services and supports (LTSS)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Case management, Person Centered Planning, motivational interviewing, interdisciplinary care coordination, utilization management, crisis intervention, regulatory compliance
Preferred skills
Bilingual (English/Spanish), social work background, hospital discharge planning, mentorship
Technologies
Pre-defined assessment tools, utilization management systems
Responsibilities
Conduct face-to-face program assessments and develop comprehensive Person Centered Support Plans; coordinate care with interdisciplinary teams and clinical healthcare management; manage non-clinical needs for members with chronic illnesses or disabilities; document short and long-term service goals with the member's support circle; identify members eligible for alternative service levels; serve as mentor or preceptor for new staff; submit utilization requests and report critical incidents to state agencies.
Seniority
Mid-level, hands-on IC