Customer Account Manager (non-management)
Core
Manage customer expectations and operational performance for the Landing Gear Exchange Program in the Asia region.
Role type
Senior Customer Account Manager (non-management) (via careerplan.io/jobs/JR2026522762-1-customer-account-manager-non-management-at-boeing)
Builds
Landing Gear Exchange Program operations and customer service levels
Domain
Aerospace / Aviation Aftermarket
Deliverable
client delivery
Required skills
Program management, contract administration, stakeholder management, issue resolution, risk mitigation, data analysis, global travel
Preferred skills
Aftermarket aerospace component exchange knowledge, Tableau/Spotfire proficiency, Cantonese fluency
Technologies
Tableau, Spotfire, Microsoft Office
Responsibilities
Execute day-to-day operational activities for the Landing Gear Exchange Program, establish customer program operating cadence and lead meetings, set and lead execution of the customer contract, coordinate with supplier management and engineering to resolve technical issues, drive compliance with contractual obligations, identify and mitigate risks impacting program health, support development of proforma terms and conditions.
Seniority
Senior, hands-on IC