Branch Specialist 5 EC
Core
Directs day-to-day branch activities and resolves moderate complexity problems in the absence of the Branch Manager, handling DMV issues and customer service tasks.
Role type
Senior IC branch operations specialist
Builds
Daily branch operations and member service delivery
Domain
Automotive services / Insurance / Travel
Required skills
Cash handling, DMV transaction processing, travel reservation management, notary services, report generation, team mentoring, independent problem solving, advanced computer literacy
Preferred skills
None stated
Technologies
None stated
Responsibilities
Direct day-to-day branch activities, resolve moderate complexity problems, handle DMV issues in manager's absence, process travel money transactions, assist with daily/weekly/monthly reports, mentor junior employees, perform opening/closing activities
Seniority
Senior, hands-on IC