Claims Total Loss Adjuster - Theft and Fire
Core
Investigate, evaluate, and resolve automobile theft and fire claims from initial report through closure, ensuring fair and compliant resolution while balancing empathy with accurate policy application.
Role type
Claims Total Loss Adjuster (Theft and Fire)
Builds
Resolved insurance claims for automobile theft and fire incidents
Domain
Insurance / Automotive Claims
Deliverable
client delivery
Required skills
Claims investigation, policy interpretation, coverage verification, evidence analysis, customer communication, regulatory compliance, claim documentation, subrogation support, cycle time management
Preferred skills
Insurance background, salvage/lienholder process familiarity, DMV title handling, vehicle valuation knowledge, state adjuster license
Technologies
Microsoft Office, general office equipment
Responsibilities
Conduct detailed investigations of theft and fire claims; verify coverage and determine policy limits/exclusions; analyze evidence including police reports, affidavits, and repair estimates; communicate with insureds, law enforcement, and vendors; maintain accurate and compliant claim documentation; support subrogation efforts; manage claim cycle times and service expectations.
Seniority
Mid-level, hands-on IC