EUC Engineer – Digital Employee Experience (DEX) Tools
Core
Lead the management and optimization of the Digital Employee Experience (DEX) platform to enhance visibility into end-user device health, performance, and experience.
Role type
Senior EUC DevOps Engineer (DEX Tools)
Builds
Dashboards, alerts, and automation for device health monitoring; integrations with IT systems (CMDB, patching, ticketing).
Domain
IT Operations / Endpoint Management / Digital Employee Experience
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
EUC/DevOps/IT Operations experience, Nexthink or similar DEX platforms, scripting and automation (PowerShell, Python), endpoint management tools (Intune, SCCM, JAMF), data visualization and reporting, device compliance frameworks.
Preferred skills
Cloud-based EUC environments (Azure Virtual Desktop, Citrix Cloud), ITIL practices, InfoSec policies and endpoint security tools.
Technologies
Nexthink, Lakeside, ControlUp, PowerShell, Python, Intune, SCCM, JAMF, CMDB, Azure Virtual Desktop, Citrix Cloud.
Responsibilities
Oversee end-to-end administration of DEX platforms, design and implement monitoring dashboards and alerts, develop integrations with IT systems, support reporting and analytics for device compliance, drive continuous improvement in DEX strategy, participate in sprint planning and DevOps best practices.
Seniority
Senior, hands-on IC