Claims Operations Group Manager
Core
Senior leadership role managing Claims Teams and specialized functions within the Claims business unit, focusing on loss/expense management, strategy, and operational excellence for Auto claims.
Role type
Senior IC claims operations group manager
Builds
Claims business unit operations and strategies for Auto claims
Domain
Insurance (Auto claims)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Claims management, loss and expense management, strategy development, team leadership, budget and cost control, regulatory compliance, policy application, financial reporting analysis, process improvement
Preferred skills
CPCU, SCLA, AIC designations, management course study
Technologies
Microsoft Office (Word, Access, Excel, PowerPoint)
Responsibilities
Develop strategy, initiatives, and processes to achieve organizational goals; ensure claims meet quality and regulatory requirements; implement continuous service improvements; establish working relationships with executive staff and regional managers; provide leadership to claims managers and supervisors; develop and maintain operating budget and cost controls; mentor and develop a strong management team.
Seniority
Senior, hands-on IC