Driver Services Program Manager
Core
Lead multi-site driving school operations, drive enrollment growth, and ensure operational excellence and service quality for driver education programs.
Role type
Senior Program Manager (Operations & Business Performance)
Builds
Multi-location driver education programs and operational processes
Domain
Education / Transportation Services
Deliverable
product features
Required skills
Operational leadership, team management, data analysis, process improvement, budgeting and forecasting, stakeholder engagement, regulatory compliance knowledge, Excel proficiency
Preferred skills
Experience leading supervisors and managers, revenue optimization, project management
Technologies
Microsoft Office Suite, Excel
Responsibilities
Drive operational and financial performance using data and KPIs; Lead, mentor, and develop supervisors, instructors, and support staff; Implement procedures and staffing plans across multiple locations; Partner with stakeholders to execute strategic initiatives; Support adherence to state/federal regulations and industry standards.
Seniority
Senior, hands-on IC with team leadership