AE 產品應用工程師 Industrial Ethernet Switch (iAutomation/ 內湖瑞光)
Core
Global technical support window for Industrial Ethernet Switches, providing application consulting, troubleshooting, and training for IoT and industrial automation clients.
Role type
Senior IC application engineer (industrial networking)
Builds
Industrial Ethernet Switches (Layer2/Layer3, PoE, Rail, Power Automation) and NMS solutions
Domain
Industrial automation, IoT, Industrial Ethernet
Required skills
TCP/IP protocols, network operation principles, industrial Ethernet switch configuration, cross-functional collaboration, problem convergence, customer training
Preferred skills
Cisco CCNP certification, backbone core network experience, industrial communication product experience
Technologies
EKI-7000, EKI-9700, EKI-9500, EKI-9200, WebAccess, NMS, IEEE 802.3af/at/bt, EN50155, IEC-61850-3
Responsibilities
Assist customers with application issues and provide usage examples; Analyze and resolve field-reported issues with R&D/PM; Evaluate new products from a customer perspective; Conduct training for partners and internal staff; Visit customer sites to understand automation project needs.