Clinical Account Associate, Northern Indiana
Core
Customer-facing role supporting clinical partners by coordinating sample logistics, managing requisitions, and resolving service requests to enable precision medicine workflows.
Role type
Clinical Account Coordinator (Customer Support)
Builds
Operational support for physician and clinical staff using Tempus platform
Domain
Healthcare / Precision Medicine / Clinical Operations
Deliverable
client delivery
Required skills
Customer relationship management, problem-solving, coordination of clinical logistics, Epic systems familiarity
Preferred skills
Experience with Epic systems
Responsibilities
Build and nurture relationships with physicians and clinical staff, coordinate mobile phlebotomy appointments, assist with Tempus ordering and requisition forms, resolve customer service requests, monitor sample shipments, manage kit stock and literature replenishment
Seniority
Individual Contributor, entry-level to mid-level
