Senior Staff Software Engineer - Agentic Automation
Core
Design and implement agentic AI workflows to transform reactive IT support into strategic, automated resolution systems for NVIDIA enterprise infrastructure.
Role type
Senior Staff Software Engineer (Agentic Automation & Enterprise Systems)
Builds
AI-infused automated resolution systems, automation pipelines, self-service solutions, and operational dashboards for enterprise IT.
Domain
Enterprise IT Operations, AI/ML, Cloud Infrastructure, SaaS
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Agentic AI workflow design, LLM-based agents, tool calling, RAG patterns, orchestration frameworks, ServiceNow integration, identity management, multi-agent systems, MCP servers, Go, Python, Java, React.js, full-stack engineering, incident management, root-cause analysis, systems thinking
Preferred skills
Experience with hybrid cloud environments, AI/ML environments, building user-facing web applications, managing enterprise-scale collaboration systems
Technologies
ServiceNow, LLMs, RAG, Go, Python, Java, React.js, Jira, Microsoft OS, Linux, Windows
Responsibilities
Design and implement agentic AI workflows using LLM-based agents and orchestration frameworks; Build robust integrations and automation pipelines across ServiceNow and enterprise SaaS; Triage and resolve Enterprise issues with a focus on automation; Trace and root cause complex, multi-system failures; Build and maintain runbooks and knowledge base articles; Mentor team members on troubleshooting methodology and systems thinking
Seniority
Senior Staff, hands-on IC with strategic ownership
