Senior Data Scientist, Voice of the Customer - GeForce NOW
Core
Architecting systems that detect anomalies in real-time and correlate qualitative feedback with quantitative system performance to protect the GeForce NOW user experience.
Role type
Senior Data Scientist (Voice of the Customer)
Builds
Production-ready algorithms for root-cause analysis, pipelines for unstructured data synthesis, and automated ETL workflows.
Domain
Cloud gaming streaming, telemetry analysis, and user experience optimization.
Deliverable
production ML models
Required skills
Python, Spark, SQL, Databricks, NLP, vector databases, supervised learning, unsupervised learning, time-series analysis, anomaly detection
Preferred skills
MLOps (MLflow, Kubeflow), GPU acceleration, cloud infrastructure, networking, streaming technologies
Technologies
Python, Spark, SQL, Databricks, MLflow, Kubeflow, vector databases
Responsibilities
Design and deploy production-ready algorithms that automate root-cause analysis for global streaming issues; Build pipelines to process and analyze forum discussions and direct feedback using semantic chunking and vector databases; Navigate the full software stack to identify data inconsistencies and refine models that predict churn and capacity needs; Build automated ETL workflows that transform raw logs into actionable signals; Work directly with product and infrastructure teams to turn statistical patterns into prioritized product roadmaps
Seniority
Senior, hands-on IC
