Health Educator Sr.
Core
Senior Health Educator providing disease management and medication alert support to members, focusing on behavior change and health outcomes.
Role type
Senior IC Health Educator (Disease Management)
Builds
Health coaching interventions and disease management program enrollment for members
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
Disease management principles, health coaching, behavior change techniques, behavioral assessment, program enrollment management, conflict resolution, staff mentorship
Preferred skills
Health coaching in call center, patient education, advanced certification/licensure, MS degree, LGBTIA+/Transgender care experience
Technologies
None stated
Responsibilities
Respond to inbound inquiries for disease management or medication alert programs; make outbound calls to encourage program enrollment; diffuse situations with resistant members; consult department associates on methods to overcome health barriers; assess member knowledge and behavioral needs; mentor new staff; present in-services to the team
Seniority
Senior, hands-on IC