Remote Triage - RN
Core
Registered Nurse providing clinical support and telephonic outreach to members with chronic conditions via a Remote Triage call center.
Role type
Licensed Nurse (Registered Nurse)
Builds
Clinical interventions and chronic disease management programs
Domain
Healthcare / Health Insurance
Deliverable
client delivery
Required skills
Registered Nurse licensure, disease-specific protocols, biometric data monitoring, lab and medication review
Preferred skills
Compact license, clinical call center experience
Technologies
Telephonic systems, RPM Program platforms
Responsibilities
Provide information about RPM Program to members with chronic conditions; Communicate with program members and caregivers via outbound and inbound calls; Respond to member or provider written or telephonic communications; Monitor biometric data using established disease specific protocols; Review members current labs and medications for appropriateness
Seniority
Individual Contributor