Technical Service Trainer
Core
Deliver comprehensive training to technicians on generator repair, installation, start-up, operation, and troubleshooting; develop technical curriculum and documentation.
Role type
Technical Service Trainer
Builds
Training curriculum, technical documentation (manuals, bulletins), and training units for Generac products
Domain
Renewable energy / Generators
Required skills
Generator repair and installation expertise, Technical curriculum development, Technical documentation writing, Basic generator start-up and troubleshooting, DOT driver (Non CDL), MS Office proficiency
Preferred skills
Curriculum development experience, ASE certification, SAP/ERP experience
Technologies
SAP, MS Office (Word, PowerPoint, Excel)
Responsibilities
Instruct technicians on generator repair and installation, Develop and present technical training curriculum, Write and review technical documentation, Establish warranty flat rates for new product prototypes, Work with internal departments to fabricate training units
Seniority
Mid-level, hands-on IC