Business Analyst
Core
Translates business needs into effective technology solutions by analyzing processes, documenting requirements, and serving as a liaison between business stakeholders and IT teams.
Role type
Senior Business Analyst
Builds
Technology solutions and process improvements for business stakeholders
Domain
Transportation / Business Analysis
Required skills
Requirements gathering, process modeling, workflow development, process improvement, reengineering, analytical problem-solving, business case development, SQL, Microsoft Visio, Microsoft Excel, Microsoft PowerPoint, Microsoft Power Automate, Microsoft Power BI
Preferred skills
Order Entry, Accounts Receivable (A/R) support, Billing platform/system experience, CBAP or ISEB certification
Technologies
Microsoft Visio, Microsoft Excel, Microsoft PowerPoint, Microsoft Power Automate, Microsoft Power BI, SQL
Responsibilities
Elicit, analyze, and document business requirements using interviews and workshops; Facilitate 'as-is' and 'to-be' process design to identify efficiency opportunities; Create clear business requirements, process documentation, and workflows; Partner with Program Leads and solution providers to ensure requirements are met; Assess business impact of system changes; Research emerging technology and new business initiatives; Develop business cases and statements of requirements.
Seniority
Senior, hands-on IC
