Product Support Analyst
Core
Managing build and release activities, implementing software changes, and supporting client deliveries for banking technology products.
Role type
L3 Production Support Engineer
Builds
Banking core banking suite and composable solutions
Domain
Financial Technology / Banking
Deliverable
production ML models | product features | infrastructure
Required skills
Application environment management, deployment coordination, system integration support, source code repository management, version control, operational procedure automation, CRM database management (JIRA)
Preferred skills
None stated
Technologies
JIRA
Responsibilities
Implementing software changes across various environments, supporting client deliveries during and after releases, managing application environments, coordinating deployments, supporting system integrations across multiple platforms, automating operational procedures, managing CRM database of customers
Seniority
Junior, hands-on IC