Dispatcher
Core
Coordinate daily bus routes, driver assignments, and communications to ensure students arrive safely and on time for the Derry and Chester School Districts.
Role type
Transportation Dispatcher
Builds
Daily student transportation operations for school districts
Domain
Education + Transportation Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> operational coordination & communication
Required skills
route coordination, driver communication, radio dispatch equipment operation, high-volume call handling, conflict resolution, recordkeeping, scheduling management, administrative support, computer literacy, DOT compliance awareness
Preferred skills
previous transportation dispatch experience, high-volume call center experience, experience working with drivers and school districts
Technologies
Microsoft Office, spreadsheets, radio dispatch equipment, email systems
Responsibilities
Coordinate daily bus routes and driver assignments, monitor service during morning and afternoon shifts, respond to driver absences and route changes, handle high-volume telephone and radio communications, provide clear information to drivers and school contacts, resolve student pick-up/drop-off concerns, maintain accurate dispatch logs and operational records, assist with charter reservations and billing, perform backup driver duties when licensed, supervise daily transportation operations
Seniority
Mid-level, hands-on operational role