Order Management Superuser
Core
Analyze order management systems and processes to resolve system issues, validate order transactions, and generate analytical reports to ensure efficient product flow to retail customers.
Role type
Senior IC order management analyst
Builds
Analytical reports, data queries, and process improvement initiatives for order management applications
Domain
Retail supply chain and order management
Deliverable
dashboards & analysis
Required skills
Order management processes, data analysis, exception handling, system troubleshooting, stakeholder communication, Excel, Access, KNIME, PowerPoint
Preferred skills
Information engineering, systems analysis, complex system understanding
Technologies
AOM, Shipment monitor, Bravo, Distributed Order Management, Excel, Access, KNIME, PowerPoint
Responsibilities
Monitor system health and manage daily errors/exceptions, Validate and process order cancellations/uploads, Process daily Work Re-direct processes, Investigate deal and allocation rationing issues, Build and maintain data programs and reports, Support system enhancements testing
Seniority
Mid-level, hands-on IC