Senior Analyst, Customer Insights & Analytics

Oakville, ON, CAFull-time$64k–$106k2026-10-30 → 2026-11-11

Hybrid

Core

Transform data into actionable insights to shape customer strategy, drive business growth, and improve customer retention and loyalty program performance.

Role type

Senior IC data analyst (customer insights & analytics)

Builds

Performance analytics, strategic reports, and visualizations for customer strategy and loyalty initiatives.

Domain

Retail + Customer Analytics

Deliverable

dashboards & analysis

Required skills

SQL, Python, SAS, statistical modeling, customer analytics techniques, data visualization, BI tools, big data technologies (Hadoop), cloud platforms (Azure)

Preferred skills

SAS certification, retail industry experience, AI-driven solutions expertise

Technologies

SQL, Python, SAS, Hadoop, Azure

Responsibilities

Analyze customer and financial data to uncover trends; Deliver performance analytics for strategic initiatives; Create reports and visualizations to influence decision-making; Apply statistical techniques (hypothesis testing, clustering, segmentation); Partner with data teams to improve infrastructure; Support cross-functional teams with analytics expertise.

Seniority

Senior, hands-on IC

About canadiantirecorporation

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Trian