Merchandising Capability Analyst
Core
Connect business strategy with day-to-day execution by defining requirements, improving processes, and supporting the implementation of organizational change.
Role type
Business Analyst / Change Management Specialist
Builds
Operational processes and change adoption strategies
Domain
Retail / Organizational Transformation
Deliverable
dashboards & analysis
Required skills
Business analysis, process mapping, stakeholder management, change management, data analysis, requirements gathering, solution evaluation, workshop facilitation, risk management
Preferred skills
Digital tools proficiency, enterprise platforms experience, automation knowledge, AI-enabled capabilities
Responsibilities
Partner with stakeholders to understand business challenges and change requirements; Gather, analyze, document, and validate business requirements and process flows; Translate business needs into actionable requirements for delivery teams; Identify opportunities to simplify processes and improve efficiency; Use data and feedback to evaluate options and measure results; Develop and execute change approaches to help teams adopt new processes; Assess change impacts, stakeholder readiness, and adoption risks; Create communications, training, and support resources for impacted audiences; Track adoption and outcomes to support continuous improvement; Lead or support cross-functional initiatives from discovery through stabilization; Facilitate workshops and decision-making discussions with diverse stakeholder groups.
Seniority
Mid-level, hands-on IC