Assistant Manager- Hospitality (Non-Exempt)
Core
Supervise back-of-house operations (Housekeeping, Engineering, Front Office) to ensure guest satisfaction and hotel profitability in the absence of the General Manager.
Role type
Assistant Manager (Hospitality)
Builds
Hotel operations and guest experience
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
operational supervision, cost control, revenue generation, employee training, recruitment, compliance with SOPs, preventative maintenance inspection, financial reporting
Preferred skills
prior management experience
Responsibilities
Supervise Housekeeping, Engineering/Maintenance, and Front Office departments; assist GM with financial reports and recruiting; inspect rooms for maintenance and cleaning compliance; train staff on service standards; maintain guest satisfaction during peak times.
Seniority
Mid-level management