Technical Service Trainer - Charlotte, North Carolina
Core
Deliver comprehensive training to technicians on generator repair, installation, start-up, operation, and troubleshooting procedures.
Role type
Technical Service Trainer (Generators)
Builds
Training curriculum, technical documentation (manuals, bulletins), and training units for Generac products.
Domain
Energy / Generators
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Generator repair and installation expertise, technical writing, curriculum development, basic generator start-up and troubleshooting, familiarity with hand tools and test equipment
Preferred skills
HVAC or automotive field experience, SAP or equivalent ERP experience, ASE certification
Technologies
MS Office (Word, PowerPoint, Excel), SAP
Responsibilities
Instruct technicians on generator repair and installation, develop and present technical training curriculum, write and review technical documentation, establish warranty flat rates for new product prototypes, work with internal departments to fabricate training units
Seniority
Mid-level, hands-on IC