Dispatcher
Core
Coordinate bus routes, manage real-time communications with drivers and stakeholders, and ensure on-time performance for student transportation.
Role type
Operations Dispatcher
Builds
Safe and reliable daily bus transportation schedules for students
Domain
Education transportation / Logistics
Deliverable
product features
Required skills
Radio dispatch systems, spreadsheet proficiency, real-time problem solving, emergency coordination, record keeping, route management
Preferred skills
Commercial vehicle license
Responsibilities
Serve as primary contact for parents and schools regarding delays or schedule updates; Monitor route progress and communicate with drivers via two-way radio; Coordinate with emergency services during incidents; Maintain transportation records and files; Resolve customer service issues or escalate to leadership.
Seniority
Entry-level to Mid-level, hands-on IC