Business System Adoption Specialist
Core
Develop and deploy support materials, training, and change management strategies to drive user adoption of clinical systems within the life sciences industry.
Role type
Business System Adoption Specialist
Builds
User-facing materials, training programs, and change management plans for clinical systems
Domain
Life sciences / Clinical research / Clinical trial operations
Deliverable
product features
Required skills
Business analysis, stakeholder engagement, change management, process development, system readiness analysis, cross-functional collaboration, end-user experience representation
Preferred skills
Life sciences experience, clinical trial management/operations experience, EDC experience, regulatory reporting experience, vendor management system experience
Technologies
EDC, clinical trial operational systems, regulatory reporting systems, vendor management systems
Responsibilities
Collect, develop, and deploy effective support materials for systems; Identify and understand system capabilities to create user-facing materials; Support process development, training, and change management; Develop user-facing materials aligned with business priorities; Support system readiness analyses for new capabilities; Partner with Product Managers to understand system capabilities; Resolve issues with system owners and stakeholders; Represent end-user experience to inform system challenges; Support education and awareness of support resources
Seniority
Mid-level, hands-on IC
