Lead Supervisor II
Core
Lead a retail store team to achieve sales targets, deliver exceptional customer experiences, and execute company initiatives.
Role type
Senior retail store supervisor
Builds
Retail store operations and team performance
Domain
Fashion retail
Deliverable
product features
Required skills
Sales data analysis, team recruitment and interviewing, performance evaluation, conflict resolution, clienteling strategy, store operations management
Preferred skills
Strategic planning, mentoring, business acumen
Technologies
Sales data systems
Responsibilities
Monitor and analyze sales data to identify trends and enhance store performance; support recruiting, interviewing, and high-level training; provide feedback and guidance to improve individual performance; enforce company policies and store operational procedures; mentor team on clienteling strategy to build long-term customer relationships.
Seniority
Senior, hands-on IC