Dispatcher
Core
Dispatching all buses, ensuring on-time route performance, and counseling drivers/monitors for a student transportation company.
Role type
Operations Dispatcher
Builds
Bus routes and schedules for students and passengers
Domain
Transportation / Student Logistics
Required skills
Radio dispatch equipment operation, scheduling, customer service, communication, time management, computer literacy, DOT drug testing compliance, physical capability
Preferred skills
Terminal operations experience, driver experience, charter reservation handling, billing, payroll processing, special project assignment, day-to-day operations supervision
Technologies
Radio dispatch equipment, computer systems
Responsibilities
Oversees all routes and scheduling of buses, counsels and coaches drivers and monitors, handles heavy phone and radio traffic, takes scheduling and driver complaints, serves as primary communication liaison with contracted customers, provides solutions to drop-off and pick-up problems, handles back-up driver duties or clerical duties, completes special projects, assists with supervision of day-to-day operations
Seniority
Mid-level, hands-on IC