Operations Associate, Jackpocket (PM Shift)
Core
Manage customer lottery ticket orders and redemptions at a fulfillment center, ensuring accuracy and efficiency for the Jackpocket digital lottery courier product.
Role type
Operations Associate (Fulfillment Center)
Builds
Digital lottery courier product operations
Domain
Gaming / Lottery
Deliverable
product features
Required skills
Microsoft Excel, attention to detail, time management, customer service, ability to stand and walk frequently, ability to lift up to 25 lbs
Responsibilities
Process customer lottery ticket orders and redemptions, update systems with real-time order statuses, streamline workflows, maintain printing and scanning equipment, support operational projects
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