Senior Customer Quality Engineer
Core
Senior Customer Quality Engineer responsible for product compliance, customer issue resolution, and driving continuous improvement in manufacturing and supplier quality.
Role type
Senior IC quality engineer (manufacturing)
Builds
Production quality processes and containment strategies for customer products
Domain
Energy manufacturing / Industrial quality engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
APQP, PPAP, ISO standards, component failure analysis, data trend analysis, A3 improvement projects, internal audit management, New Product Introduction qualification, MSA/GR&R, Lean principles, SAP, Microsoft Office Suite
Preferred skills
Certified Quality Engineer, Six Sigma Green Belt, Certified Quality Auditor
Technologies
SAP, Microsoft Office Suite
Responsibilities
Lead containment and resolution of customer quality issues; Develop internal processes to meet customer requirements; Analyze component failure rates and provide feedback to manufacturing and engineering; Direct execution of internal product audits and nonconformance resolution; Support New Product Introduction and manage manufacturing qualification through APQP; Conduct audits/assessments of processes and quality systems (ISO, internal audit); Ensure test inspection integrity (MSA/GR&R); Create and deploy standard quality tools and methodologies.
Seniority
Senior, hands-on IC
