FLOOR MANAGER (40 hours, The Springs)
Core
Lead and motivate the retail floor team to achieve sales targets and deliver high-level customer service in a fashion store.
Role type
Senior IC retail floor manager
Builds
Sales performance and customer experience in a physical fashion retail store
Domain
Fashion retail
Deliverable
product features
Required skills
team leadership, sales target management, customer service excellence, task delegation, staff coaching, performance monitoring
Preferred skills
dynamic adaptability, target orientation, cross-level communication
Responsibilities
Ensure excellent customer service levels, ensure team product knowledge and KPI awareness, organize and distribute team tasks, implement and exceed sales targets, coach employees on training and development, communicate team information affecting sales
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