FLOOR MANAGER (40 Hours, Southampton)
Core
Leading store operations, driving sales targets, and ensuring high-level customer service in a fashion retail environment.
Role type
Floor Manager
Builds
Sales performance and customer experience at a physical retail store
Domain
Fashion retail
Deliverable
client delivery
Required skills
Team leadership, sales target management, customer service excellence, task delegation, staff coaching, performance monitoring
Preferred skills
Dynamic adaptability, enthusiasm, target orientation, cross-level communication
Responsibilities
Ensure excellent customer service, ensure team product knowledge and KPI awareness, organize and distribute tasks, implement and exceed sales targets, coach employee training and development, communicate team information affecting sales
Seniority
Mid-level, hands-on IC
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