Rental Shop Senior Manager, Winter 26-27
Core
Manage a full-service equipment rental, repair, and demo business at a ski resort, overseeing retail sales, maintenance, guest service, and staff operations.
Role type
Senior Manager, Equipment Rental & Repair
Builds
Equipment rental services, repair services, and retail sales for ski/snowboard/bike equipment
Domain
Ski industry / Winter sports / Equipment services
Deliverable
product features
Required skills
Rental/Retail shop management, Staff management (20-60 employees), Guest service training, Siriusware POS system proficiency, Ski equipment knowledge, Budget management, Conflict resolution
Preferred skills
Knowledge of Mammoth products and pricing, Microsoft operating system skills
Responsibilities
Oversee daily business unit operations including retail sales and equipment rental, Manage equipment maintenance and repair services, Lead and train staff on safety and service standards, Resolve difficult guest sales and service situations, Collaborate with other departments to ensure guest experience
Seniority
Senior, hands-on IC