Student Account Representative
On-siteNo visa sponsorship
Core
Provides financial accounting customer service and processes student account transactions including tuition, billing, and collections for Arizona State University.
Role type
Student Account Representative (Financial Operations)
Builds
Student account status and financial records
Domain
Higher Education / Student Financial Services
Required skills
Customer service, Accounts Receivable, Account reconciliation, Financial accounting, Microsoft Office, PeopleSoft, Report preparation, Data entry
Responsibilities
Answer high volume of phone calls, emails, and in-person inquiries; Process transactions including waivers, charges, and credits; Research account activity to identify and resolve issues; Prepare reconciliations and departmental reports; Develop correspondence regarding student account matters.