Financial Aid Counselor, Senior – Student Success and Service Delivery
Core
Provides guidance and support to students on intermediate to complex student financial operations, ensuring compliance with federal, state, local, international, and university policies.
Role type
Senior Financial Aid Counselor
Builds
Student loan, work study, scholarship, and grant programs
Domain
Higher Education / Student Financial Services
Required skills
Financial aid eligibility determination, program administration, student counseling, data analysis, compliance review, report compilation, policy development, stakeholder coordination
Preferred skills
Knowledge of government donor/institutional rules, specialized financial aid area expertise, coordination of subordinate activities, financial data processing, customer service, data entry accuracy, Microsoft Office proficiency, internet navigation
Technologies
Microsoft Word, Excel, Outlook, Internet
Responsibilities
Evaluate student financial needs via documentation and interviews; coordinate administration of financial aid programs; counsel students on eligibility and financial planning; analyze financial data to determine aid awards; answer student/parent inquiries; review awards for compliance; evaluate student appeals; compile program activity reports; present financial aid information to campus groups; develop training materials; interface with lenders and agencies.
Seniority
Senior, hands-on IC