Lead Supervisor I-2
Core
Lead a retail store team to achieve sales targets, deliver exceptional customer experiences, and drive operational excellence for Coach fashion brand.
Role type
Senior retail store supervisor (fashion retail)
Builds
Coach retail store operations and customer experience
Domain
Fashion retail
Deliverable
product features
Required skills
sales data analysis, team leadership, performance management, conflict resolution, clienteling strategy, store operations management, recruitment support, compliance enforcement
Preferred skills
strategic agility, developing direct reports, building effective teams
Technologies
sales data systems, store operational tools
Responsibilities
Monitor and analyze sales data to identify trends and enhance store performance; Lead implementation of company initiatives and support full store operations; Provide feedback and guidance to improve individual and team performance; Support recruiting, interviewing, and high-level training; Enforce company policies and store operational procedures; Mentor team on clienteling strategy to build long-term customer relationships.