Business Analyst Senior
Core
Leads stakeholder discovery, defines functional requirements, and manages user acceptance testing for student success and academic advising software products.
Role type
Senior Business Analyst (Functional Requirements & UAT Lead)
Builds
Student success product configurations, integrations, and reporting modules for academic advising and retention.
Domain
Higher Education / Student Success Technology
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Requirements elicitation and documentation, User Acceptance Testing (UAT) strategy, Functional specification writing, Stakeholder management, Project coordination, Process analysis, Vendor solution evaluation, Integration requirement documentation, Quality oversight
Preferred skills
CBAP, CCBA, PMI-PBA, Higher education advising model knowledge, Student success CRM configuration, Technical writing, Cross-functional team leadership
Technologies
Salesforce, PeopleSoft SIS, Canvas LMS, Appointment scheduling systems, Case management tools, Early alert systems
Responsibilities
Lead stakeholder discovery sessions to elicit and validate business requirements; Own requirements traceability throughout the product lifecycle; Define and lead the user acceptance testing (UAT) strategy; Translate high-level business needs into detailed functional specifications; Manage project plans, schedules, and risk tracking; Serve as primary liaison between SSI, academic units, and vendors.
Seniority
Senior, hands-on IC with team guidance responsibilities