Employee Communications Specialist
Core
Own and maintain global technical support communication governance, develop communication roadmaps, and publish operational updates for technical support teams.
Role type
Senior Employee Communications Specialist
Builds
Global communication channels, templates, intake processes, and publication standards for technical support.
Domain
Consumer health technology / Technical Support operations
Required skills
Communication governance, stakeholder engagement, content creation, process management, KPI tracking, Microsoft Office
Preferred skills
Document management tools, global coordination
Responsibilities
Own global technical support communication governance; develop communication concept and roadmap; coordinate communication requests from intake to publication; engage stakeholders to validate content; create and publish audience-focused communications; ensure communication quality and effectiveness; monitor communication performance against KPIs.
Seniority
Mid-Senior, hands-on IC