Director, Forward Deployed Engineer
Core
A hands-on technical professional bridging solution architecture, engineering, and client delivery to deploy, adapt, and operationalize complex technical solutions (AI, data, platform-driven) in real client environments.
Role type
Director, Forward Deployed Engineer
Builds
Production-quality code, scripts, integrations, proofs-of-concept, and scalable implementations for managed services engagements.
Domain
Professional services, Middle market, AI/ML deployment, Cloud infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Strong software engineering fundamentals, Cloud platforms (AWS, Azure, GCP), Data engineering/analytics/AI-ML deployment, APIs and system integrations, Automation, Executive-ready communication, Business acumen, Critical thinking, Root cause analysis
Preferred skills
Experience in partially defined/fast-changing environments, Pen testing/security collaboration, Traveling/embedding with client teams
Technologies
Python, SQL, Cloud services, ERP, Finance systems, Data platforms
Responsibilities
Translate ambiguous business problems into deployable technical architectures, Customize and extend platforms for client-specific requirements, Troubleshoot production issues and optimize performance, Write production-quality code and integrations, Build proofs-of-concept and evolve them into scalable implementations, Integrate client systems (ERP, finance, data platforms), Partner with service delivery leadership to manage service performance (SLA/OLA attainment), Define and maintain joint operating models for co-sourced solutions, Provide structured feedback on feature gaps to influence product roadmap, Own transition-to-run and steady-state operations for managed services
Seniority
Director, strategic client engagement & technical leadership