Motor Claims Advisor
Core
Manage end-to-end insurance claims process, coordinating between customers, surveyors, and workshop teams to ensure smooth vehicle repairs and settlements.
Role type
Motor Claims Advisor
Builds
Insurance claim settlements and vehicle repair workflows
Domain
Automotive insurance and motor trade
Deliverable
client delivery
Required skills
Motor Claims Framework (MCF) and GIA guidelines knowledge, accident repair estimation, insurance case documentation, negotiation with surveyors, workshop coordination, vehicle condition documentation, invoice finalization, fraud reporting
Preferred skills
Mechanical/Automotive Engineering or Business Administration background, Body & Paint department experience, automotive components knowledge, Class 3 driving license
Technologies
MS Word, Excel
Responsibilities
Advise customers on claim options, prepare repair estimates, submit insurance cases, negotiate repair charges, coordinate with workshop teams, conduct vehicle reception checks, finalize invoices, report fraudulent cases
Seniority
Mid-level, hands-on IC