IT Service Delivery Experienced Analyst
Core
IT Service Delivery Analyst supporting operations, disaster recovery, virtual server availability, and production floor systems in a climate technology manufacturing environment.
Role type
Senior IC IT Service Delivery Analyst
Builds
Power Apps solutions, automated workflows, SQL-based reports, and IT self-service applications for manufacturing, maintenance, and logistics.
Domain
Manufacturing / Climate Technology / IT Operations
Required skills
SQL, Oracle, Windows, Virtual Servers, LAN technologies (CCNA), Microsoft Power Platform (Power Automate, Power Apps, Power BI), Python/C#/VB.NET/JavaScript, API integrations, process automation
Preferred skills
Microsoft Power Platform certifications (PL-900, PL-500, PL-200), Industry 4.0, MES, ERP, shop-floor integration
Technologies
SQL, Oracle, Windows, Power Automate, Power Apps, Power BI, Python, C#, VB.NET, JavaScript, Microsoft 365, Copilot Studio
Responsibilities
Execute IT policies and disaster recovery plans; ensure virtual server and production floor system availability; develop Power Automate workflows and Power Apps solutions; create SQL-based reports and dashboards; integrate business systems via APIs; support Tier 1 user issues and audits; lead digitalization initiatives.
Seniority
Experienced, hands-on IC
