Applications Engineer
Core
Provide technical support, product selection, and field troubleshooting for Copeland HVACR products (compressors, controls, accessories) to customers in Colombia and Venezuela.
Role type
Applications Engineer (HVACR)
Builds
Application profiles, technical bulletins, cross-reference documentation, and pilot run support for HVACR products.
Domain
HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration)
Deliverable
product features
Required skills
electrical circuit troubleshooting, reading electrical schematics, measuring and adjusting tools, product selection, warranty administration, customer training, cross-functional liaison
Preferred skills
understanding of quality metrics, industry forum representation
Technologies
HVACR systems, compressors, controls, accessories
Responsibilities
Provide technical support for the full Copeland product portfolio to customers in Colombia and Venezuela; Develop application profiles and technical bulletins; Coordinate warranty administration and sample requests; Conduct customer training at designated locations; Support production line pilot runs; Troubleshoot field issues; Act as a liaison between end users and OEMs; Represent Copeland at industry forums and conferences.
Seniority
Mid-level (2-5 years experience)