Técnico de capacitación
Core
Administer training matrices, coordinate internal/external course logistics, and manage documentation for a quality management system in a manufacturing environment.
Role type
Training Administrator / Quality Systems Coordinator
Builds
Compliance with ISO 9001:2015 standards and internal training programs
Domain
Manufacturing / Quality Management / HVACR
Deliverable
dashboards & analysis
Required skills
Training matrix administration, LMS management, ISO 9001:2015 interpretation, audit support, KPI development, document control, adult learning techniques, Microsoft Office, database management, continuous improvement tools (5S, Kaizen)
Preferred skills
Manufacturing environment experience, external audit participation
Technologies
LMS platforms, Microsoft Office (Excel, Word, PowerPoint)
Responsibilities
Administer training matrices and competency records; coordinate course scheduling and logistics; maintain training and quality documentation registers; support internal and external audits; develop training plans and performance indicators; manage document control and versioning; facilitate onboarding induction for new hires.
Seniority
Mid-level, hands-on operational role