Senior Industry Advisor
Core
Senior individual contributor providing deep trade expertise to guide product development, sales, implementation, and customer success for the Property Care platform.
Role type
Senior Industry Advisor (Individual Contributor)
Builds
Property Care platform (pest, lawn, pool, arbor, irrigation)
Domain
Property Care / Trade Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Property Care trade operations leadership, Property Care trade technology system leadership, enterprise operations management, recurring revenue/service agreements fluency, technician routing optimization, route density optimization, chemical tracking and compliance, multi-location/multi-brand operations management, verbal storytelling, industry credibility
Preferred skills
M&A integration experience, platform consolidation experience, multi-brand rollup experience
Technologies
Property Care trade technology systems
Responsibilities
Advise Product on feature decisions and tradeoffs from an operator's perspective; Attend and represent ServiceTitan at industry conferences; Join prospect pitches to lend industry credibility; Support discovery on nuanced operational topics during onboarding; Translate customer asks and pain points into clear input for relevant teams
Seniority
Senior, hands-on IC
