Trade Counter Assistant
Core
Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations.
Role type
Trade Counter Assistant
Builds
Product sales and customer service for plumbing and heating supplies
Domain
Construction / Plumbing / Heating retail
Deliverable
product features
Required skills
Face-to-face sales, customer service, phone/email communication, manual handling of heavy stock, order picking and packing
Preferred skills
Plumbing industry experience, busy trade counter environment experience
Responsibilities
Assisting customers on the trade counter, engaging with customers to maximize sales, handling customer phone calls and emails, carrying out general warehouse duties including picking, packing, and unpacking heavy stock
Seniority
Entry-level / Junior
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