Operations Manager
Core
Oversee daily rental operations to ensure seamless customer experience from arrival to departure, managing fleet readiness and team performance.
Role type
Operations Manager (Rental Fleet)
Builds
Rental fleet operations and customer service workflows
Domain
Mobility / Car Rental
Deliverable
product features
Required skills
Operational leadership, team coaching, data analysis, process improvement, real-time decision making, KPI monitoring
Preferred skills
Advanced Excel proficiency, experience with real-time monitoring tools, sales team management
Technologies
Microsoft Excel, operational systems
Responsibilities
Streamline rental process to minimize wait times, maintain and manage diverse fleet including specialty vehicles, forecast staffing and fleet needs, monitor workflows and eliminate bottlenecks, lead and develop a sales-driven team, generate performance reports using advanced Excel