Hotel Services Lead
Core
Lead and support portering and housekeeping teams to ensure timely, professional delivery of services across a hospital, including patient/goods movement, cleaning, and infection prevention.
Role type
Senior operational lead (hospital services)
Builds
Clean, safe, and efficient hospital environments for patients, visitors, and clinical staff
Domain
Healthcare / Hospital Operations
Deliverable
physical/clinical work
Required skills
Team management, operational oversight, infection control standards, customer service, health & safety compliance, MS Excel
Preferred skills
Hospitality or facilities services qualification, experience in healthcare environments
Responsibilities
Manage and support Portering and Housekeeping teams; Oversee core portering duties (patient/goods movement, site security, gas management); Ensure housekeeping services meet policy and infection prevention standards; Act as key point of contact for patients and visitors; Ensure staff compliance with training and hospital policies; Promote continuous improvement and quality assurance.
Seniority
Senior, hands-on IC
