Hotel Services Lead
Core
Lead and support portering and housekeeping teams to ensure timely, professional delivery of hospitality and clinical support services across a hospital.
Role type
Senior operational lead for hotel services (portering and housekeeping)
Builds
Patient and goods movement, site security, gas management, room/theatre cleaning, laundry handling, and room setup
Domain
Healthcare / Hospital operations
Deliverable
physical/clinical work
Required skills
Team management, operational oversight, infection control standards, customer service, health & safety compliance, MS Excel
Responsibilities
Manage and support Portering and Housekeeping teams; Oversee core portering duties including patient and goods movement, site security, and gas management; Ensure housekeeping services meet policy and infection prevention standards; Act as key point of contact for patients, visitors, and consultants; Ensure staff compliance with mandatory training and hospital policies; Promote a culture of continuous improvement and quality assurance.