Workers Compensation Supervisor
Core
Lead a team of workers' compensation claims professionals for municipal entities and self-insured clients, ensuring compliance with state regulations and company standards.
Role type
Senior IC workers' compensation supervisor (team lead)
Builds
Workers' compensation claims management and resolution for public sector and self-insured programs
Domain
Insurance / Workers' Compensation
Required skills
Workers' compensation claims handling, team leadership, lost time claims management, litigation management, reserving, settlements, subrogation, benefit administration, regulatory compliance, cost containment, analytical skills, negotiation, decision-making
Preferred skills
Municipal/public sector claims experience, self-insured program management, multi-state claims experience, active adjuster license, industry certifications (AIC, CPCU, ARM, WCCA)
Technologies
Microsoft Office, claims management systems
Responsibilities
Lead, coach, and develop a team of approximately four to six workers' compensation claims professionals; Review, assign, and oversee claim activity to support compliance with company standards, client handling instructions, and applicable state regulations; Provide technical guidance on workers' compensation claims involving compensability, coverage, litigation, reserving, settlements, subrogation, and benefit administration; Review and approve reserve changes, settlement authority, and other claim decisions within established authority levels while monitoring claim quality, productivity, and workloads; Oversee litigation management, vendor utilization, cost containment strategies, statutory filings, documentation, financial reporting, and claim coding; Support claims involving municipalities, public entities, and self-insured programs, including monitoring subrogation, Second Injury Fund recoveries, Social Security offsets, and Medicare-related recoveries; Lead team meetings and provide ongoing coaching, mentoring, and performance feedback, while participating in recruiting, interviewing, onboarding, and development of claims professionals
Seniority
Senior, hands-on IC