Data Analyst, Customer Success & Digital Solutions
Core
Design, implement, and deliver reporting and analytics capabilities for Customer Success and Digital Solutions, transitioning users to self-service data enablement.
Role type
Senior Data Analyst (Business Intelligence & Data Product)
Builds
Internal SDKs, dashboards, reusable data libraries, and curated datasets for stakeholders and engineers.
Domain
Fintech / Insurance / Payroll / Benefits
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Data modeling, SQL, Python, Tableau, PowerBI, dbt, BigQuery, Git, Palantir, KPI definition, requirements gathering, data storytelling
Preferred skills
AI-assisted development, agile project execution, business tool proficiency (Jira, ServiceNow), data quality optimization
Technologies
Palantir, Tableau, PowerBI, dbt, BigQuery, Git, Jira, ServiceNow
Responsibilities
Lead requirements gathering and design for reporting/analytics capabilities; Design and maintain internal SDKs and reusable data libraries; Create data visualizations and actionable insights; Identify best practices to optimize business impact; Advocate for data analysis standards; Empower teams to scale data knowledge.
Seniority
Senior, hands-on IC