Station Agent
Core
Prepare rental vehicles for customer use, manage reservations, and deliver high-quality customer service at a car rental station.
Role type
Station Agent (Car Rental)
Builds
Car rental fleet operations and customer rental experiences
Domain
Automotive / Car Rental
Deliverable
client delivery
Required skills
Valid driver's license (Category B), vehicle inspection, reservation management, contract preparation, damage identification, customer service
Preferred skills
Sales experience, third language proficiency
Technologies
None stated
Responsibilities
Prepare vehicles for rental (cleaning and legal checks), handle reservations and lease agreements, inspect vehicles using checklists, deliver and collect vehicles, report damages or maintenance issues, collaborate with station manager, maintain high customer service standards
Seniority
Entry-level / Individual Contributor