Title Specialist
Core
Process vehicle titles and ownership documents while providing customer support and maintaining accurate records.
Role type
Title Specialist
Builds
Vehicle title documentation and customer service experience
Domain
Automotive / Vehicle Auction
Required skills
vehicle title processing, customer service, document analysis, numeric and alphabetic filing, computer proficiency, typing speed 45 wpm, 10 key proficiency, attention to detail, multi-tasking, independent work
Preferred skills
local title knowledge, notary license, bilingualism
Technologies
MS Office Word / Suite
Responsibilities
Identify and analyze vehicle title/ownership documents, process vehicle titles per state guidelines, research missing/incorrect paperwork, communicate with customers via email or verbally, maintain title bin filing, build relationships with DMV and sellers
Seniority
Entry-level to Mid-level, individual contributor