Senior Software Engineer – Voice Platform
Core
Building high-performance, network-facing services that power real-time voice communications for Genesys Cloud contact centers worldwide.
Role type
Senior Software Engineer (Voice Platform)
Builds
Network and voice-platform services, cloud backend services, and systems software for real-time communications.
Domain
Telecommunications / Real-time Voice Communications / Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
C, Java, Networking fundamentals (TCP/IP, UDP, TLS, sockets), Linux, Cloud services (AWS)
Preferred skills
SIP/VoIP, Spring Boot, Python, AWS Lambda, ECS/EKS, OpenSIPS, Kamailio, Asterisk, FreeSWITCH
Technologies
C, Java, AWS, Linux, Spring Boot, Python, TCP/IP, UDP, TLS, OpenSIPS, Kamailio, Asterisk, FreeSWITCH
Responsibilities
Design and develop network/voice-platform services; Contribute to systems software in C; Develop cloud backend services in Java; Build and support services on AWS; Troubleshoot production issues; Collaborate with product, architecture, and DevOps teams.
Seniority
Senior, hands-on IC